FAQs
Got questions? We’ve got answers.
Where are your services available?
Our therapies are currently available for residents in Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Massachusetts, New York, Minnesota, New Jersey, Tennessee, Texas, Virginia, Washington, and Wisconsin.
What is the ketamine therapy experience like?
Everyone has their own unique relationship with ketamine. It can depend on the intention set prior to the experience. Having the correct mindset and setting are just as important. However, these experiences can range from mildly relaxing to feelings of a deep meditation all the way to a blissful lucid dream. You can gain valuable insights, see vibrant imagery and you can even have very spiritual experiences. It typically lasts about 2 hours on average.
How does this program work?
The treatments will be delivered to you at home through ketamine rapid dissolving tablets.
Once you have an evaluation and you've answered the screening questions, we will be able to process your payment for the Stabilize or Complete program. You will then be asked to fill out a New Patient Registration Form and a Sitter Agreement Form.
Once these forms are submitted, you will be prompted to schedule your medical consultation. 2-3 days after your medical consultation, you will receive your first shipment with your first experience. You will then receive a second shipment with your second and third experience, followed by a third shipment with your fourth, fifth, and sixth experiences.
You will fill out an Experience Tracker form after your 1st, 3rd, and 6th experiences and will be in communication with our Medical Director, Dr. Hassan in between shipments.
I am an existing My Ketamine Home client and I no longer have access to my Klara account. What are my next steps?
My Ketamine Home is now powered by Nue Life, a next-gen holistic wellness company that leverages technology to achieve optimal client outcomes. This platform offers curated music playlists to accompany your experiences, along with mood trackers and in-app experience trackers.
As a result, we have discontinued our partnership with the Klara platform, and are fully transitioning our client care to the Nue Life platform. We encourage you to transition to this new platform at your earliest convenience.
We are already supporting over 4,000 Nue Life clients on the platform, and we are looking forward to migrating all of our existing My Ketamine Home clients to the platform.
To create your account with Nue Life, please visit us at Nue Life Health (https://nue.life/) and open the chat box, located at the bottom-right of the page. From there, please send us a message to request a migration of your account from Klara to the Nue Life platform. One of our Client Success Managers will schedule a quick 15-minute call with you to migrate your My Ketamine Home account over to the Nue Life platform, as well as to review the platform’s features and functionality with you to resume your program.
As a result, we have discontinued our partnership with the Klara platform, and are fully transitioning our client care to the Nue Life platform. We encourage you to transition to this new platform at your earliest convenience.
We are already supporting over 4,000 Nue Life clients on the platform, and we are looking forward to migrating all of our existing My Ketamine Home clients to the platform.
To create your account with Nue Life, please visit us at Nue Life Health (https://nue.life/) and open the chat box, located at the bottom-right of the page. From there, please send us a message to request a migration of your account from Klara to the Nue Life platform. One of our Client Success Managers will schedule a quick 15-minute call with you to migrate your My Ketamine Home account over to the Nue Life platform, as well as to review the platform’s features and functionality with you to resume your program.
How do you determine the dose?
Our dose-discovery process ensures we quickly and accurately find the right dose for you. We collect real patient data to drive evidenced-based starting dose ranges - factoring in your comfort or anxiety with starting the journey. We pay attention to your experience with previous ketamine infusions or other psychedelic experiences. We also make sure to take note of any medication interactions (which is very rare) and any medical issues you may have. Our dose ranges from 2.0 to 7.0 mg/kg body weight, and your medical team will help you find the ideal place to start. We have the data from our infusion clients, to help people find the optimal experience. The majority of our at-home patients can achieve similar experiences to their intravenous infusions based on our dosing.
How long will the effects last?
The effects of ketamine are unique to every individual. Some of our clients go through the Stabilize program (6 experiences) and feel so good that we never hear from them again. Others choose to proceed with our maintenance program (this ranges between 6-18 experiences over three months) to continue their journey and solidify sustainable long-term happiness. While clinical evidence suggests maintenance programs are the most effective in long-term success, ultimately, it is up to you and how you feel.
Can I take my medications while having these experiences?
Medication interactions with ketamine are very rare. There is a very short list of medications that will counteract ketamine, SSRI's and Benzodiazepines are not on that list. Most of our clients are taking their anti-depressant and anti-anxiety medications while going through this treatment.
Which pharmacies do you work with?
My Ketamine Home works with 503a compounding pharmacies. Depending on your state we work with the following pharmacies, and you can elect to use any pharmacy of your choice.
Texas, Colorado, Washington, and Florida
ApothiCare360 Pharmacy
6331 Orion Dr. #112
Fort Myers, FL 33912
Phone 239.690.7700
California
Valor Compounding Pharmacy
2461 Shattuck Ave
Berkley, CA 94704
customercare@vcprx.com
Phone 855.554.2889
If you'd like to know the specific pharmacy that will be used to fill your prescription, ask your clinician during your medical consult or reach out to your Client Success Team.
Texas, Colorado, Washington, and Florida
ApothiCare360 Pharmacy
6331 Orion Dr. #112
Fort Myers, FL 33912
Phone 239.690.7700
California
Valor Compounding Pharmacy
2461 Shattuck Ave
Berkley, CA 94704
customercare@vcprx.com
Phone 855.554.2889
If you'd like to know the specific pharmacy that will be used to fill your prescription, ask your clinician during your medical consult or reach out to your Client Success Team.
Is Ketamine Legal?
This is a great question and a common misconception about ketamine. Ketamine is an FDA approved drug used in the hospital daily. Over the last 50 years, doctors have discovered multiple uses for ketamine in mental health conditions. In fact, the evidence is so strong the American Psychiatric Association put out a statement saying that the antidepressant effects of ketamine are both rapid and robust. A derivative of ketamine, called esketamine, was granted an FDA label for treatment-resistant depression. And so yes, while it may be surprising, ketamine is absolutely legal, tested to be effective, and safe for you to use at home for your mental health condition as long as it is prescribed by a licensed physician.
Watch more about it here.
What is the cost?
We have several options available for you.
The most effective and clinically proven way to go about ketamine treatments for depression, anxiety, and/or PTSD, is doing a series of 6 ketamine treatments over the course of 3 weeks. We offer this with our Stabilize program. The Stabilize program consists of 6 treatments for the price of $1,399.
And a Complete program which consists of the initial 6 Stabilize experiences followed by 3 months of maintenance; a single shipment of 4 doses a month for 3 months. The Complete program is a total of 18 experiences for $2,999.
What happens after I have the recommended 6 experiences?
After you go through the first recommended six experiences, you can either stop doing ketamine treatments all together or continue with our Maintenance program.
It depends on how you're feeling, some clients go through the Stabilize program and feel great, some are still struggling and want a more intensive program which we offer with Maintenance doses.
How often do I have the experiences?
It's recommended to have these experiences 2 times a week for 3 weeks.
What are the side effects?
Ketamine experiences are spaced safely apart and the program lasts a few months, so the risks of long-term exposure are rare. One such rare long-term side effect in daily users of ketamine includes inflammation of the bladder. The other side effects which are related to the experience itself are short-lived and include a modest increase in heart rate and blood pressure, nausea, dizziness, altered state of consciousness, and impaired motor coordination. All these symptoms fade rapidly in a period of 2-4 hours after the ketamine session as ketamine is rapidly cleared from your body. If you have a history of high blood pressure, our medical team will give you instructions to help you monitor your blood pressure at home so we can safely adjust your dose through the program.
Curious to learn more? Watch our explain video on the side effects.
Does insurance cover this treatment?
Unfortunately, at this time, at-home ketamine treatments are not covered by insurance.
Watch our explainer video here.
Can I come off my medication by having ketamine experiences?
We partner with your mental health provider to come up with a plan that is tailored to your situation with the goal of helping you come off medications that aren't getting you the results you need.
Will I be able to go to work the next day?
Yes, it is perfectly safe for you to go to work the next day. However, please note that it is not recommended to go out for a drive or do anything of high priority on the day off. It is best to take it easy.
What is the difference between oral tablets and IV infusions?
We’ve worked closely with our compounding pharmacy to develop a sublingual formulation to help maximize absorption and improve the bioavailability of ketamine to help you have the types of insightful and meaningful experiences you are seeking. Our dose discovery process corrects for the variations between individuals' unique absorption, metabolism, and response to ketamine and delivers the same efficacy of intravenous treatments for the majority of patients. We have infusion patients convert to the at-home oral program because of the convenience, and affordability of the treatment without sacrificing the depth or quality of their experience.
Do you offer the nasal spray, Spravato?
We do not. Spravato contains only one molecule of ketamine. We use generic ketamine which contains both molecules contributing to the rapid antidepressant effects.
